Todae Terms & Conditions:
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All products remain the property of Todae until they have been paid for by you. We are not required to deliver until payment has been received in full. We do not have any liability to you arising from the supply of our products to you, except that we shall provide you with a refund or replace products for you if there are any defects. All warranties and representations are otherwise fully excluded to the extent allowed by law.
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Product Availability:
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We endeavour to have all the products you request in stock. Some products, such as paints, we do not always have in stock. Where relevant, this is specified in the product description. You will be contacted within 1 working day if there will be any delays to your order.
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Privacy & Security:
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Todae respects your privacy. We collect the information required to fulfil your order and use your information only for purposes related to the services we provide. We hold your information with the utmost care and security and we do not sell or exchange our customers’ details.
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Terms & Conditions of Sale:
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All products remain the property of Todae until they have been paid for by you. We are not required to deliver until payment has been received in full.
We do not have any liability to you arising from the supply of our products to you, except that we shall provide you with a refund or replace products for you if there are any defects. All warranties and representations are otherwise fully excluded to the extent allowed by law.
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Please Note: Discount codes cannot be used in conjunction with any other offer.
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Refund & Exchange Policy:
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Buy with confidence at Todae.com.au with our 30 Day Money Back Guarantee. If you are not satisfied with your product(s) send them back to us within 30 days for a refund.
So you can be assured that if you purchase something and it doesn't suit your needs you can return it no hassles. For more information click here
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Faulty Items
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If the customer has a faulty item, they must contact the Returns Department on 1300 138 483 within 7 days of the item becoming faulty. The item must be sent back and will be tested. If the item is deemed genuinely faulty, it can be replaced, refunded or given a store credit.
If the customer has damaged the item themselves, they are only eligible for a store credit.
Items can be returned for a store credit or a replacement if is returned within 7 days of the purchase date and they are unopened or can be re-old as brand new.
A valid receipt is required with all returns.
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Discount Vouchers & Promotions Terms and Conditions:
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- Vouchers & discount codes are only valid before their specified expiration date.
- If your order exceeds the amount of your gift certificate, you must pay for the balance with a valid and accepted credit card or PayPal.
- Vouchers & discount codes are only valid for products on www.todae.com.au.
- Shipping and related expenses such as shipping insurance are not included in the voucher & discount codes and will need to be paid in addition to any additional spend above the voucher value.
- Vouchers & discount codes cannot be used in conjunction with any other promotional offer or promotional voucher and affiliate rewards/commissions (including RewardsCentral points).
- If the full value of the voucher is not redeemed, the remaining value will be available to use until the expiration date.
- Todae has the right to alter, amend or end promotions at any time.
- Vouchers & discount codes are not redeemable for cash and cannot be returned for a cash refund.
- All discounts, promotions or sales are only available until stocks last. If a product is sold out during this time period the offer will no longer be valid.
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