Here is a selection of latest testimonials from our customers:
|" Just wanted to say thanks for continued great service. I ordered some LED downlights on Monday morning (20% off - yippee!) and they arrived in the post this afternoon. (Wed). Always well packaged and quality products." |
|" I have enjoyed shopping with Todae and find your website easy to navigate. Todae offers a good selection of products and I like|
that you have regular specials and products that are unique or unusual and not found elsewhere. I have found your delivery times to be prompt and efficient and have no hesitations recommending your site to friends when they ask where I've purchased from. "
|Deborah, Ourimbah NSW|
|" I was impressed by the gift vouchers I received and the speedy delivery....Unfortunately the vinyl record converted into a bowl was not packed sufficiently and it arrived broken. A million pieces I think was my description to your customer service team. I am not too concerned that the item arrived broken but it was a christmas present and the replacement arrived a few weeks after christmas. My wife was very pleased with the item when she received it as she felt like it was still christmas.|
All this aside your CS team are very friendly and professional in their approach to problems and I thank them and you for that.
I will be back to shop at some stage as this is one of the best online shopping experiences I have had, even though my original item arrived broken."
|Gordon, Dunlop ACT|
|" I can’t really remember what I ordered but I was amazed at the delivery speed.|
The delivery was almost instantaneous! I think I placed the order one afternoon and I received it the next day!!!!
Like you mentioned, it was before Christmas and I was surprised so much so that I can still remember my amazement when I received it!
I NEVER had that much efficiency in any online shopping experience."
|Lena, Armadale VIC|
|" Thank you very much for your service and prompt delivery of my morning star controller I would not hesitate to deal with you in the future and I would recommend your company to anyone. |
Thanks again John"
|John Dickson, Tumby Bay SA|
|" I have received the goods on Monday after a dispatch notice on the weekend. Can I say your service was excellent and fast. Thanks to all your team and what a great company selling great products!" |
|Samantha Bean, Kaleen ACT|
|" I'd just like to say a big thank you for the $10 voucher that you provided. I love the deodorant and my kids love the Snappy Jaws toothpaste. I am a new customer to Todae and found your site through Rewards Central. Being a bit of a greenie I just love the variety of products on your website. I'm now creating a list of all the energy saving items that I am trying to pursuade my husband to purchase from you. Thanks so much. " |
|Tania Hunnisett, Doreen VIC|
|" thanks for the email. how nice to get a personal email, after the money is spent!" |
|Tamara Sutherland, Karangi NSW|
|" Just wanted to say thank you, our delivery arrived this morning all in good order. Really like the way you guys do business. Our little man is only 14 months so we'll be in touch again for more nappies. " |
|Rob and Sonia Repaci, Hunters Hill NSW|
|" Thanks for your emails, you've been most helpful. Customer Care did contact me and let me know that my first order was already packaged and ready for delivery (too efficient), but no bother - I placed my second order anyway! |
Thanks again for your wonderfully quick reply, it's quite refreshing to receive such helpful service. I'll be continuing my custom with Todae, and will surely recommend it to others!"
|Michelle Pearce, Devon Park SA|
|" I’ve had a great experience purchasing online with todae – thanks!|
Thanks for letting me know about FB page too."
|Caitlin Howlett, St. Leonards NSW|
|" I must say I am quite surprised to receive a thank you email and I really appreciate this.|
The matchstick garden is intriguing that’s for sure and I have already shared the link with a few colleagues and friends.
I will let you know how I go with the garden. There were no herbs available so I only purchased the flowers this time around. I think it’s a great idea to have a small garden on your balcony in an apartment or on a terrace in a town house. The colour will really liven up my new home I am moving to shortly :)
Thank you :)"
|Georgie Polizos, Oakleigh East VIC|
|" thankyou, the dvd and book arrived very quickly and in good condition. i will be using your store again." |
|Daniel Churchyard, Botany NSW|
|" Thank you Todae! I received my order today of LED downlights that I only ordered two days ago. So fast!" |
|Belinda Doerner, Lewisham TAS|
|" My 'Glow Brick' arrived yesterday. Love it, Love it, Love it! Love the environmental friendly packaging too. :)" |
|Adele Smith, Deception Bay QLD|
|" This is the second time we have ordered from Todae and once again it has been an easy and convenient transaction. Having all our details already on record makes it easy to order. The website was easy to navigate. I chose Todae over another website for purchasing our nappies due to the better price and free shipping.|
Thank you for a positive experience. I look forward to receiving the nappies."
|Jo Robson, Clifton Hill VIC|
|" I appreciate the prompt service and quality of product. Thank-you." |
|Charmaine Hill, North Avoca NSW|
|" The nappies were delivered quite quickly and I think they are very good. Glad I found your website – will use it again..cheers" |
|Laura Hart, Newman WA|
|" Firstly, I want to thank you for the $10 Eco Voucher for simply becoming a member of the Todae community. Love the range of products on offer, and the prices they are available for - really reasonable for high quality, ethical products. I ordered 3 of the Loving Earth raw chocolate bars as my all time weakness is dark chocolate. I usually begin with hopes of eating just one or two squares of mass produced dark chocolate, which in our town is all that's available, but have often eaten the entire block without feeling satisfied. The three flavours I chose were Goji & Camu Camu, Organic Sour Cherry & Acai and Crunchy Mint. One square was enough to satisfy my craving... I can assure you once these three bars are finished, I will be re-ordering, and will work my way through the entire range to discover my favourites.|
On Monday I received the email below, telling me I'd also won a $20 Eco Voucher! I have just ordered myself some Lemon Myrtle soap, and then discovered something I have been searching for over the past 2 years or so - the larger Eco Cup! Can't wait to try these products out once they arrive. Keep up the great work, and congratulations on such a wonderful business.
|Christine Wilson, Stawell VIC|
|" Just wanted to give some feedback on how great the products are, I love the tile and floor cleaner,|
smells nice without being overpowering and doesn't leave streaks on my floor!! And I also love
the surface spray, smells nice too. I have tried so many kitchen surface sprays from the supermarket and
they all seem to smell like toilet sprays so it is nice to have something that smells
like it belongs in the kitchen!!
I think I will actually look forward to cleaning now!! I will certainly be ordering some more cleaning products
Oh and I love the little envirosax - very handy. :)
|Denise Boswell, Warrnambool VIC|
|" Received my eco bag and matchstick wildflower gardens today. Very nice indeed and effortless to deal with. I'm glad I"ve found you! ( I have the feeling that I may be giving some eco bags for christmas this year!) I've liked you on facebook as well." |
|Tess Howard, Youngtown TAS|
|" Thank you for your e-mail. As the goods have been despatched I consider the matter resolved. I must say that follow-up procedures by your company have been excellent." |
|Darryl King, Paralowie SA|
|" Todae has been the cheapest and fastest service I have found for nappies. I like that I can choose to buy bulk or a small amount. We often travel and I have been impressed at the ability to send the nappies to different locations with relative ease. " |
|Jacob Lehrer, Bassendean WA|
|" Received the Power Monkey today which is just so handy for camping and you guys have got to be the fastest delivery going!" |
|Tamara Von Stanke, Burleigh Waters QLD|
|" Customers are pretty quick to complain about problems they have with companies forwarding products, as I was when I received a damaged item some weeks ago, but are even slower responding when something is done about it.|
I want to thank you and apologise that it has taken so long to get back to you as I have since received the replacement item you posted for which I am truly grateful.
Thank you once again for the quickness in which you responded to my complaint and again apologies for my lateness in my reply."
|Wayne Harris, Port Macquarie NSW|
|" I got my bamboo towel OMG I can't believe a towel could feel so soft. Am going to order one every week til I have the whole set. Then I'll probably get them for my Mum as she has a rare skin disease & they'll be perfect for her." |
|Kerryn Ayton, Sunbury VIC|
|" I am amazed at level of your customer service - impeccable!!" |
|Ruth Kaehler, Bundaberg North QLD|
|" Thank you for your email and for sending the panels so quickly. The transaction was fast and efficient and the panels are now installed. We are very happy with the product." |
|Peter Crawford, Mudgeeraba QLD|
|" I just wanted to let you know that I have listed your company as one of my Fave Eco Mum Shopping Spots. |
I've enjoyed dealing with you guys so much (and your range is brilliant!) that I wanted to spread the word."
|Louisa Forrest, Leura NSW|
|" It's great to see a company that cares about their customers and values their opinions.|
I found Todae last year, and cannot express how excited I am to find a store that delivers fantastic products for the environment, with a huge range.
The website is straightforward, and easy to navigate, and I often spend time looking through the products and thinking about my needs and what products I could use. I also find the pricing to be quite reasonable, as a student this is one huge draw back of helping the environment, it definitely does not always come at a price that is accessible for some people, but i find the Todae price range quite suitable.
Thanks again for a great site!!"
|Charlotte Walker, Greensborough VIC|
|" My order arrived much quicker than I was anticipating (this is definitely not a complaint). We are happy with our purchases and very happy with the service we have received. We will purchase from todae another day. Thanks." |
|Vicky Smith, Gulgong NSW|
|" I like to say thank you for the Powermonkey eXplorer Kit I received it today and I gave one to my sister and she is so pleased with it, that I now have order three more for gifts. It was here on time and once again like to say a big thank you for the item" |
|Jean Felmingham, Nuriootpa SA|
|" Thanks for your email. I think your website is excellent, I also like the prompt follow-up from orders being confirmed to shipping notification. It makes you feel you can shop online with todae in confidence." |
|Anne-Louise Willoughby, Nedlands WA|
|" Thank you for your email – I like the personal service!|
I saw some of your products featured in an article in the West Australian so went online – I found your site very easy to navigate and simple as a first time customer – I appreciated not having to fill out pages and pages of personal details."
|Melissa Smith, Doubleview WA|
|" Not really an enquiry but just to say thank you for your very prompt response to my order which I received yesterday.|
The quality of the goods is very high, postage reasonable and prices highly competitive.
(I did appreciate the minimal but effective packaging).
It will be recycled.
Thank you again
|Colin Roberts, Blackburn South VIC|
|" Just a quick comment, that yes your website was really great to use, I flicked backwards and forwards a few times, trying to decide on my best options and it managed to keep up without crashing - something many sites just can't do. It was great - plus I was going in to our local nursery this weekend and it would have cost me twice what I've paid for my bokashi bucket there, so I am so glad I googled you and have bookmarked you for further information as we try to cultivate a productive garden!|
|Sue Thomas, Ocean Grove VIC|
|" The replacement Bokashi bin finally arrived a couple of days ago. Although it was disappointing to have been sent a faulty one originally, I appreciate the friendly and positive way you corrected the situation. |
Thanks so much, Stan."
|Stan Osmelak, Sandy Point VIC|
|" I like the Todae website. It's easy to navigate and the descriptions of the products are detailed and helpful, and there's always some surprising gadget or item that's a great idea. The layout of the shopping cart is also good- it is quick and easy to remove products if need be and also to save them to return to later. I also like that you can return to items you've previewed recently.|
Also, thank you for making the shipping affordable for bulk purchase. This makes a big difference. Funny to be congratulated for being eligible for free shipping. That's very clever Todae! :-)
Please note, Todae would not have had this purchase from me at this time, if I had not been able to find the EH20 code via a google search.
My purchase of these items may have been months later or through one of your competitors.
It is good to find a company who sells affordable products, packs products carefully when sending, and has passion for what they are doing.
Thanks for yours and Todae's part in helping the environment.
|Vanessa Ritchie, North Parramatta NSW|
|" I like the todae website - its fresh, quick to move through and shows your products well. In fact, I wouldn't normally have bought the products from a website except that it's attractive (and of course the price seems good)." |
|Dulcie Sutton, Ringwood VIC|
|" I received the nappies yesterday. I just wanted to send this email to say thank you for all your help over the week in getting me the correct nappies.|
I really appreciated how quickly you dealt with the mix up and your lovely customer service."
|Sian Phillips, Garran ACT|
|" Thank You for the email; I have to say that the service from Todae has been excellent. It seems almost surreal to receive contact from an actual person!|
|Ricky Nelson, Brisbane QLD|
|" We look forward to using the eco product (so does our garden). I also purchased one as a gift.|
I found the website very easy to use. The graphics were good as well as the descriptions of what you were getting.
I also particularly liked your checkout process for new customers. It was easy to register as a new customer AND continue the purchase process which is very good. I have used some other websites where you need to go to a different page/area to register then login again etc etc so I definitely appreciated the simplicity of your solution."
|Nicole Slack, Ashfield NSW|
|" I recently purchased a Solar Panel through your company and was very pleased with the price and the service provided. As I was happy with last product and price I decided to enquire about another panel and was happy with the price and thought that the service would be the same as the last time so I decided to purchase my second panel through your company. In future if I am looking for any further supplies I will be checking your products first. " |
|Len Gardner, Mackay QLD|
|" Karen has been helping me with an urgent delivery on an item – she’s popping one of the items in Express Post for me so I will get it by tomorrow in Brisbane. Great to know there are real people at the end of these automated emails! With real help and real answers! I do a lot of online shopping… looking forward to getting my items.|
|Megan Bennett, Shailer Park QLD|
|" I just filled out a survey sent through Rewards Central, and then was automatically re-directed to your website. I haven't been here for a while, and I have to tell you that your website is great! Lots of information and cool products- which is exactly what I said i wanted from a good website. I definately will be a customer in future!" |
|Kirstie Aisbett, Alice Springs NT|